Refund Policy

Refund Policy

Effective Date: [16-12-2024]

Thank you for visiting App Insight Zone! We value your trust and are committed to providing transparency in our transactions. Our Refund Policy explains eligibility criteria, request procedures, and timelines for refunds. We hope this guide makes it easy to understand how we handle refund requests for digital products, subscriptions, and other services.

If you have questions, our team is here to help at nextfreelancer@linkbooster.org.

Overview of Refund Eligibility

App Insight Zone offers various digital products, subscriptions, and services. Our general guidelines for refunds are as follows:

  • Digital Products (e.g., downloadable content): Eligible for a refund if requested within 24 hours of purchase and if the product has not been accessed or downloaded.
  • Subscription Services: Refunds may be available within the first 7 days if you are unsatisfied, with conditions applied based on usage.

Please refer to the specific sections below for more details.

Refund Eligibility by Product Type

Digital Products

Digital products like eBooks, templates, or guides are eligible for a refund if:

  • The request is made within 24 hours of purchase.
  • The product has not been fully downloaded or accessed.

Due to the nature of digital goods, refunds for these items are limited to ensure fair use.

Subscription Services

For users who subscribe to our services:

  • Monthly Subscriptions: No refunds are available for current billing cycles, but you can cancel future payments.
  • Annual Subscriptions: Cancellations within the first 7 days of the subscription term may qualify for a refund if usage has been minimal. After 7 days, the subscription is non-refundable, though you can cancel future auto-renewals.

Other Services

Custom services, consultations, or other one-time services are non-refundable once they are delivered.

Timeframes for Refund Requests

To qualify for a refund, please submit your request within the following timeframes:

  • Digital Products: Refund requests must be submitted within 24 hours of purchase.
  • Annual Subscriptions: Requests must be submitted within the first 7 days of the initial subscription date.
  • Monthly Subscriptions: Cancellations will apply to future billing cycles only.

How to Submit a Refund Request

If you’re eligible and wish to request a refund, follow these steps:

  1. Contact Us via Email: Send your refund request to nextfreelancer@linkbooster.org.
  2. Include Required Information: In your email, please provide:
    • Your full name
    • Email used for purchase
    • Order ID or transaction number
    • The product or service you purchased
    • Reason for the refund request

Our support team will review your request and respond within 2 business days.

Refund Processing Time & Methods

Approved refunds are processed within 5–7 business days from the approval date. Funds will be returned to the original payment method. Depending on your bank or payment provider, additional time may be required for the funds to reflect in your account.

Cases Where Refunds Are Not Issued

Refunds may not be issued under the following conditions:

  • Late Requests: Refund requests submitted after the eligibility period (7 days for subscriptions, 24 hours for digital products) will not be processed.
  • Policy Violations: If a user is found to have violated our Terms of Service, they may forfeit refund eligibility.
  • Digital Product Downloads: Refunds are not available for fully downloaded or extensively accessed digital content.

Contact Information

If you have any questions about this Refund Policy, or if you need assistance with a specific transaction, please contact our support team:

Thank you for choosing App Insight Zone. We are here to assist you and ensure a smooth experience with our services.